Hermitage Hotel Prague

Great location, close to river and public transport system. Room was clean, spacious, modern and functional with coffee machine. Breakfast was fresh, varied and plentiful. Set us up for the day. The lounge/bar by the entrance friendly and pleasant place to await your family and friends before venturing out.

Everything was lovely. Breakfast was amazing, the room was spacious and comfortable, very clean and well taken care of. There wasn't any noise, everyone at the reception and the staff in general were extremely polite and helpful. The location is in Prague 2 and very close to tram stations so access to all of Prague is easy. Even without trams though, walking by the river is very relaxing and the scenery beautiful. If I ever visit Prague again I will definitely stay there. PS. It was my birthday when we arrived and the staff had left a little surprise, which really added to the whole experience and made me happy to see.

The room was spacious and very comfortable. The hotel bedroom corridors were quiet and very clean. Location was perfect. . Tram stop 3 or 4 mins from the hotel .It was worth asking the reception staff for advice on transport options . A 5 min tram ride took us straight to Charles Bridge. Prague's transport network is very efficient and with very frequent service on Trams and Metro. The front desk staff were very friendly and most helpful. The hotel was very clean . Room was very clean . Breakfast was fantastic and well worth the cost when booking accommodation. I travelled with my wife who is a native of Prague and we travel every year to Prague . We have stayed in many hotels in the city . I'm happy to say that we have found a hotel that we will feel comfortable booking every year from now on . It's a lovely hotel with great staff. My wife celebrated her birthday during our stay and the hotel staff left a cake and a small gift in the room which was much appreciated . Highly recommended

The staff were extremely helpful, and on arrival gave us a map of the city with very clear instructions of how to get to the centre, and she even marked out some locations we could visit. The breakfast had an excellent selection of both cooked and continental, with a good variety of teas, coffees and juices. The room was exceptionally clean and very nicely decorated, and the bathroom had both a shower and a bath which was a nice surprise. Housekeeping gave us clean towels every day, replenished any coffee and milk we had used, gave us clean glasses for water, and even folded our PJs on our beds. If/When I return to this beautiful city, I will absolutely stay at the Hotel Hermitage again, and would recommend it to all of my friends. Very reasonably priced, good value for money, and down a nice quiet street so we got a good night's sleep. Thank you all and see you next time!

I recently stayed at the Hermitage Hotel in Prague to celebrate my birthday, and I can’t speak highly enough about the experience. From the moment we arrived, we were treated like VIPs. The staff greeted us warmly and informed me that my room had been upgraded to a superior room with a terrace—a wonderful surprise! Despite arriving before check-in time, we were told our room was already prepared and ready, which was incredibly convenient. To top it all off, I was selected as the ‘Guest of the Day’ and gifted with a complimentary two-course meal for two and a bottle of wine. When we entered our room, we found a complimentary bottle of bubbles waiting for us, which was such a thoughtful touch. The room itself was spacious, beautifully furnished, and spotlessly clean. We enjoyed an exquisite dinner at the hotel restaurant that evening. The next day, on my actual birthday, we returned from sightseeing to yet another surprise: a second bottle of bubbles and a birthday cake waiting in our room. I haven’t experienced such exceptional hospitality even in five-star hotels. Special thanks to Miroslav Forejtek, the general manager, and the entire Hermitage team, who made every effort to ensure our stay was memorable. They even allowed us a late checkout and provided space for our bags while we waited for our flight. The Hermitage Hotel went above and beyond, making this birthday one to remember!”